Refund policy

Return & Refund Policy

All Sales Are Final

At A Touch of Kat, all sales are final.

We do not accept returns, exchanges, or issue refunds for any products purchased through our website.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If you receive a damaged item or the wrong product due to our error, please contact us within 3 days of delivery.

Include:

  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue

We'll review the situation and work with you to provide an appropriate resolution.

Order Cancellations

Once an order has been placed, it begins processing quickly and cannot be canceled or modified.

Questions

If you have any questions before placing an order, please contact us. We're happy to help before you complete your purchase.