Refund policy
Return & Refund Policy
All Sales Are Final
At A Touch of Kat, all sales are final.
We do not accept returns, exchanges, or issue refunds for any products purchased through our website.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Orders
If you receive a damaged item or the wrong product due to our error, please contact us within 3 days of delivery.
Include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
We'll review the situation and work with you to provide an appropriate resolution.
Order Cancellations
Once an order has been placed, it begins processing quickly and cannot be canceled or modified.
Questions
If you have any questions before placing an order, please contact us. We're happy to help before you complete your purchase.